Remove Facebook reviews that breach Meta's community standards
Facebook recommendations follow your business page everywhere, and Meta's moderation is notoriously hit-and-miss. Reviews that breach community standards — fake accounts, harassment, spam — can be reported and removed. And sometimes there's a better answer that costs nothing: we'll tell you when that's the case.
Get your free review audit
We'll tell you exactly which of your negative reviews can be removed.
Results in 24 hours · No account access needed
What can be removed
Facebook reviews with a real case for removal
Meta's moderation is inconsistent — cases built on the right community standard succeed where casual reports get ignored.
Fake and inauthentic reviews
Recommendations from fake accounts, bought engagement or coordinated inauthentic behaviour breach Meta's community standards.
Harassment and personal attacks
Reviews that bully, harass or personally attack you or your staff fall under Meta's harassment policies.
Reviews not based on a genuine experience
Recommendations from people who never dealt with your business — including pile-ons from viral posts — can be reported as not reflecting a genuine experience.
Spam and irrelevant content
Promotional posts, off-topic rants and content that has nothing to do with your business breach the recommendations rules.
And what stays up — the honest part
Genuine customer opinion is protected on Facebook like everywhere else. And here's something most services won't tell you: Facebook lets a page turn recommendations off entirely, for free — which removes the rating and every review, good and bad. For some businesses that's genuinely the right move, and if it's right for you, our audit will say so instead of selling you removals you don't need.
How it works
Free audit first, removals second
We audit your Facebook profile
Every negative review analysed against Facebook's published rules. You get a clear breakdown of which reviews have a genuine case for removal — free, within 24 hours.
We build and submit the cases
For each qualifying review we prepare a specific, guideline-based case and lodge it through Facebook's official channels, handling follow-ups and resubmissions along the way.
You pay only for results
Quoted after your audit, from $299 per successful removal. If a review isn't taken down, you don't pay for it. No lock-in contracts.
FAQ
Common questions
How does the process work?
We audit your page's reviews and recommendations for free against Meta's community standards, tell you which ones have a real reporting case, and handle the reports and follow-ups through the proper channels.
Is it true we can just turn our reviews off?
Yes — Facebook uniquely lets pages disable recommendations entirely, which removes the rating and all reviews from public view. It's free and instant, but it takes your good reviews too. Whether that trade is worth it depends on your profile, and the audit gives you an honest answer.
Can you remove genuine negative reviews?
No. Genuine opinion is protected by Meta's standards. We pursue reviews that breach the rules, and where your best option is the free page setting rather than paid removals, we'll tell you exactly that.
What does it cost?
The audit is free. Removals are quoted after the audit and start from $299 per review, and you only pay for reviews that actually come down. If the free page-setting route is your best option, we'll say so — that advice costs nothing.
Find out which of your negative reviews can be removed
Tell us about your business and we'll analyse your Google reviews for policy violations — no charge, no obligation.
We'll email your audit results within 24 hours.
From $299 per removal · No removal, no charge · No lock-in contracts