Remove RateMDs reviews that breach the site's own rules
For doctors and dentists, RateMDs carries a uniquely unfair asymmetry: patients can write almost anything, while professional obligations mean you can barely respond. What most practitioners don't know is that RateMDs does remove reviews that breach its terms, from wrong-practitioner mix-ups to libelous claims, and anonymous reviews are often the most challengeable of all.
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We'll tell you exactly which of your negative reviews can be removed.
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What can be removed
RateMDs reviews with a real case for removal
Practitioners can't argue back publicly — which makes removing the rule-breaking reviews the one move that carries no professional risk.
Reviews about the wrong practitioner
Mix-ups between practitioners with similar names, or reviews aimed at a different clinic entirely, are among the most common and most cleanly removable problems on RateMDs.
Reviews from people who were never patients
Reviews with no genuine patient relationship behind them — and RateMDs' high share of anonymous reviews often makes this harder for the reviewer to defend, not easier.
Libel and accusations of illegal conduct
False factual claims and unsubstantiated accusations of illegal or unethical behaviour breach RateMDs' terms of use.
Privacy breaches and profanity
Reviews that publish private information, or that contain profanity and abuse, fall outside the site's rules regardless of the rating attached.
And what stays up — the honest part
A genuine patient's honest opinion about their experience stays up, and we'll tell you that plainly in the audit. One more thing worth knowing: RateMDs shut down its old pay-to-hide program years ago — nobody can pay to suppress reviews anymore, and any service implying otherwise is out of date. Removal today works one way: demonstrating a genuine breach of the site's rules.
How it works
Free audit first, removals second
We audit your RateMDs profile
Every negative review analysed against RateMDs's published rules. You get a clear breakdown of which reviews have a genuine case for removal — free, within 24 hours.
We build and submit the cases
For each qualifying review we prepare a specific, guideline-based case and lodge it through RateMDs's official channels, handling follow-ups and resubmissions along the way.
You pay only for results
Quoted after your audit, from $299 per successful removal. If a review isn't taken down, you don't pay for it. No lock-in contracts.
FAQ
Common questions
Can doctors remove RateMDs reviews?
Practitioners can flag reviews that breach RateMDs' terms — wrong provider, privacy violations, libel, spam — and RateMDs removes flagrant violations. What nobody can do anymore is pay to hide reviews; that program ended years ago after regulatory criticism. We prepare the case and lodge it on your behalf, in your name.
Does AHPRA make this risky for me?
No. AHPRA's advertising rules concern testimonials you use in your own advertising — regulators and the medical defence organisations are clear that practitioners aren't responsible for what patients post on independent review sites. Pursuing removal of rule-breaking reviews through the site's own process is a normal, compliant step.
I can't respond publicly without breaching confidentiality. What are my options?
That's exactly why removal matters more in healthcare than anywhere else. A removed review needs no reply, no explanation, and no risk to your obligations. For the genuine reviews that stay, we can also advise on compliant, generic response wording.
What does it cost?
The audit is free. Removals are quoted after the audit and start from $299 per review, and you only pay for reviews that actually come down.
Find out which of your negative reviews can be removed
Tell us about your business and we'll analyse your Google reviews for policy violations — no charge, no obligation.
We'll email your audit results within 24 hours.
From $299 per removal · No removal, no charge · No lock-in contracts