Remove Tripadvisor reviews that breach Tripadvisor's guidelines
For restaurants, hotels and tour operators, Tripadvisor can decide a season. It's also one of the strictest review platforms — genuine guest opinion is heavily protected. Honest truth: fewer reviews qualify for removal here than anywhere else. But the ones that break the rules — blackmail, competitor sabotage, reviews from people who never visited — have a genuine case.
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We'll tell you exactly which of your negative reviews can be removed.
Results in 24 hours · No account access needed
What can be removed
Tripadvisor reviews with a real case for removal
Tripadvisor protects genuine guests hard — which is exactly why the rule-breaking reviews stand out when you know what to look for.
Blackmail and threat reviews
A guest who threatens a bad review to extract a refund or upgrade breaches Tripadvisor's rules — and Tripadvisor takes reported threats seriously, especially when raised early. If this is happening to you, contact us immediately.
Conflict of interest reviews
Reviews from competitors, staff, former staff or anyone affiliated with a rival business breach the guidelines regardless of content.
Reviews that aren't firsthand
Tripadvisor requires firsthand experiences. Secondhand stories, hearsay and reviews of someone else's visit breach the rules.
Review vandalism
Malicious reviews driven by disputes unrelated to any genuine visit — personal grudges, activist pile-ons, wrong-property reviews — fall outside the guidelines.
Off-platform standards breaches
Profanity, personal insults, privacy violations and promotional content all breach Tripadvisor's family-friendly content rules.
And what stays up — the honest part
A genuine guest who had a bad night and wrote it up honestly is protected, full stop — Tripadvisor is prouder of that protection than any platform we work with. Our audit is blunt about which of your reviews have a real case, because on this platform especially, chasing protected reviews is a waste of your money.
How it works
Free audit first, removals second
We audit your Tripadvisor profile
Every negative review analysed against Tripadvisor's published rules. You get a clear breakdown of which reviews have a genuine case for removal — free, within 24 hours.
We build and submit the cases
For each qualifying review we prepare a specific, guideline-based case and lodge it through Tripadvisor's official channels, handling follow-ups and resubmissions along the way.
You pay only for results
Quoted after your audit, from $299 per successful removal. If a review isn't taken down, you don't pay for it. No lock-in contracts.
FAQ
Common questions
How does the process work?
We audit your Tripadvisor profile for free, analysing every negative review against Tripadvisor's posting guidelines. Where reviews genuinely breach the rules, we prepare and lodge the reports through the Management Center channels and manage follow-ups to an outcome.
A guest is threatening a bad review unless we refund them. What do we do?
Get in touch before the review is posted if you can — reported blackmail threats are the single strongest removal case on Tripadvisor, and timing matters. Keep the evidence of the threat.
Can you remove genuine negative reviews?
No — and on Tripadvisor especially, nobody honestly can. Genuine guest opinion is strongly protected. Our audit will tell you plainly if your negative reviews are the protected kind, at no cost.
What does it cost?
The audit is free. Removals are quoted after the audit and start from $299 per review, and you only pay for reviews that actually come down.
Find out which of your negative reviews can be removed
Tell us about your business and we'll analyse your Google reviews for policy violations — no charge, no obligation.
We'll email your audit results within 24 hours.
From $299 per removal · No removal, no charge · No lock-in contracts