Done for you
We remove the Google reviews that break the rules. You pay per result.
Prefer not to do it yourself? Send us your business name. We audit every negative review on your profile against Google's policies, tell you which ones have a case, and file the reports and appeals for you. You pay only when a review comes down.
No result, no charge. No lock-in. $99 per successful removal.
Get your free review audit
We'll tell you exactly which of your negative reviews can be removed.
Results in 24 hours · No account access needed
negative Google reviews break Google's own rules
We analysed roughly 900 negative reviews across 54 Australian businesses. One in seven breached Google's content policies — reviews that shouldn't be there, quietly dragging down otherwise strong profiles. Read the full report →
The problem
Fake and malicious reviews are costing Australian businesses real money
Revenue loss is immediate
A single star-rating drop can reduce click-through rates by up to 25%. For businesses that depend on local search, that translates directly to lost bookings, lost enquiries, and lost revenue — starting the day the review goes live.
Google's AI amplifies the damage
Google now uses AI to summarise reviews and generate recommendations. A cluster of negative reviews doesn't just lower your star rating — it trains the algorithm to actively steer customers away from your business in AI-generated results.
Flagging reviews yourself rarely works
Google's automated review moderation rejects the vast majority of business-submitted flags. Without a detailed policy violation case submitted through the right channels, illegitimate reviews stay up indefinitely.
Competitors know the system
Coordinated fake review campaigns are increasingly common across Australian industries. Rival businesses recruit reviewers, use burner accounts, and time attacks to coincide with your peak trading periods — knowing most businesses have no effective response.
This is where CredBolt comes in
Our AI analyses every negative review against 40+ Google content policies, identifies the ones that qualify for removal, and submits detailed policy violation cases through the channels most likely to result in action. You only pay when a review is successfully taken down.
How it works
Three steps to a cleaner Google profile
We audit your reviews
Our AI analyses every negative review on your Google profile against 40+ content policies, flagging the ones most likely to qualify for removal.
We submit removal requests
For each flagged review, we prepare a detailed removal request citing the specific policy breaches — then submit it through the channels most likely to result in action.
You only pay for results
$99 per successful removal. If a review isn't taken down, you don't pay. No lock-in contracts, and no charge for any review that stays up.
Real audit findings
What our audits actually find
Anonymised findings from recent CredBolt review audits.
Fake engagement and conflict-of-interest violations, including reviews from accounts with no genuine dining experience.
Harassment and staff-naming violations under Google's updated review policies.
Even near-perfect profiles carry policy-violating reviews. Every review gets the same analysis.
Findings from real CredBolt audits conducted in 2026. Business details withheld for client privacy. Removability reflects our policy analysis; final decisions rest with Google.
Simple pricing
Pay only for results
Most removal services charge $500+ per review and won't publish a price. Ours is right here.
- ✓ AI analysis of every negative review
- ✓ Detailed removal requests citing specific breaches
- ✓ Resubmission at no extra cost if initially declined
- ✓ Simple Google Business Profile access setup
- ✓ No contracts or lock-in periods
- ✓ Progress tracking throughout the process
Prefer to do it yourself?
The Google Review Removal Playbook
Our full process, the policy wording and 12 copy-and-paste appeals in one download. $99, yours to keep.
A note from the founder
"I started CredBolt after watching good local businesses lose real money to reviews that plainly break Google's own rules — while the removal industry either charged fortunes or promised the impossible. We built the analysis to be honest: if a review is genuine, we tell you it's staying. If it breaches policy, we build the case and you pay only when it comes down. I read every audit that goes out."
— Andy, Founder
FAQ
Common questions
What types of reviews can be removed?
Reviews that violate Google's content policies — including fake reviews, spam, competitor-placed reviews, off-topic content, defamatory statements, and reviews from people who were never genuine customers. We analyse each review against 40+ policy criteria.
How long does the removal process take?
Most clients see initial removals confirmed within two to four weeks. Timelines vary depending on the volume of flagged reviews and the specific policy violations involved. We handle all communication with Google on your behalf.
Do you need access to our Google account?
Not for the audit — that needs nothing but your business name. If you proceed with removals, you add our team account to your Google Business Profile. It takes under two minutes and we provide step-by-step instructions.
What if a removal request is declined?
We resubmit using alternative policy grounds at no additional cost. If a review ultimately cannot be removed, you pay nothing for that review. Our fee only applies to confirmed successful removals.
Is this legal?
Absolutely. We work entirely within Google's published content policies and review guidelines. We don't post fake positive reviews, manipulate ratings, or use any black-hat techniques. We simply identify policy violations and request enforcement.
Can you remove legitimate negative reviews?
No — and we wouldn't try. We only target reviews that violate Google's policies. A genuine negative review from a real customer expressing their honest opinion is not something we attempt to remove. Our focus is on reviews that shouldn't be there in the first place.
Find out which of your negative reviews can be removed
Tell us about your business and we'll analyse your Google reviews for policy violations — no charge, no obligation.
We'll email your audit results within 24 hours.
$99 per removal · No removal, no charge · No lock-in contracts